GEM-BOOKS FAQ

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Working from home : free remote access software

Here is a list of the multiple options you can use to have a station working from home or outside the company.

We proudly support GEM-SUITE our SaaS solutions. For the other options listed below, please refer to your Network/IT department for help or assistance.

If you need, you can remotely take control of a station at work. Here is the most popular remote software:

  • TeamViewer® Remote Access & Support (Free and Paid options) GEM-CAR Support team's choice
  • Anydesk® Access any device at any time. (Free and Paid options)
  • GoTo® Work From Home Instantly (Paid option only)

How to work from home with Windows 10

Once your computer is open, and you are on your desktop.

Set up the PC you want to connect to, so it allows remote connections:

On the device you want to connect to, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.
Take note of the name of this PC, under How to connect to this PC. You'll need this later. Use Remote Desktop to connect to the PC you set up:

On your local Windows PC or IOS device:

In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to, and then select Connect.

On your computer:

Open the Remote Desktop app (available for free from the Microsoft, Google Play, and Apple stores), and add the name of the computer that you want to connect to (from Step 1). Select the remote computer name that you added, and then wait for the connection to complete.

* If you have a family version of Windows 10, it will not support remote desktops*

Note: This example was made on Windows 10, so the interface will look different if you're on a different version of Windows or another device

Posted  6 months  ago by  Olivier Brunel
#1227 125 views Edited  6 months  ago

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