GEM-CAR FAQ
- Basic Concepts
- Initial Configuration of GEM-CAR
- Point of Sale
- GEM-LINKS EN
- Communications
- Vehicles
- Accounting
- Inventory
- Printing in GEM-CAR
- Calendar
- Human Resources
- Sales
- Suppliers
- Dashboard
- Purchases
- Management of Used Cars and Courtesy Vehicle
- Glass Repair or Replacement
- Tires
- Inspection
- Import/ Export of Datas
- Payroll
- Subscription to GEM-CAR Additional Modules
- Clients
- CARFAX
- Configuring your Website
- Payment Method: ConfiguringTerminals and More
- User Account Management
- Punch Clock
- Act 25
- Mobile app
- Insurance Claims and Deductible
- GEM-PLEX
- GEM-FNI
Popular Topics
Popular Questions
-
Using the Code and Type Fields: Choice and Automatic Generation
Unique Codes For Identification Across various entities in GEM-CAR, such as customers, suppliers, human resources,…
-
Creating a Product or a Service
To create a new product or service, from the Main Menu on the left side…
-
Initial Setup for Tire Storage
In order to store client's tires, you must first create storage as a product or…
-
Configuring Default Printers on GEM-CAR
In order to configure the Default printers on GEM-CAR, make sure you are working on…
-
Understanding the Categories Types Defined Under Inventory
Because the system allows users to create 999 categories with custom descriptions, the system had…
-
SMTP Configurations
If you do not make any settings, emails sent from GEM-CAR will come from a…
-
Creating Access from the Account Management Module
To modify or create access for your contacts to your company on GEM-CAR, whether they…
-
Category Management/ Creating Categories
A category allows you to group products and services that have one or more things…
-
Core Management Configuration
To configure the core it is necessary to follow a few steps. In the menu…
-
Configuring Necessary Bays to Schedule Appointments in the Calendar
1) What is a Bay? In the context of GEM-CAR, a bay represents a work…
-
Creating a New Client
To make a sale, you must first create a client and, to avoid duplicates, it…
-
GEM-LINKS Configuration - Internet Catalog
In this FAQ we explain how you can register your suppliers so that they appear…
-
Configuring Alternative Products
In GEM-CAR it is possible to create a list of alternative products to replace a…
-
Creating a Package from the Point of Sale (Estimate)
From the Point of Sale, add all the items you wish to add to your…
-
Assigning/Modifying a Role and/or Access for a Human Resource
To assign or modify the role (access) given to a human resource, from the main…
-
Modification/Creation of a Role to Be Assigned to Users
Each user with access to the platform is assigned a role. Each role determines what…
-
Payment Terminal Configurations: Automatic vs Manual
Automatic Payments with Terminals From the left main menu, click on Sales > Configurations > …
-
GEM-LINK Order Option
In this video we show how you can use GEM-LINKS in the Point of Sale.…
-
Creating a Group Discount with a Price List
To create a Group Discount, you need to create a Price List which you later…
-
Placing Client Tires in Storage from the Point of Sale
If not already done, you must first complete the initial setup for tire storage on…
-
Adding a Group Discount to a Client's File
For a client to have a Group Discount every time he returns to you Point…
-
Core Management Use
First, Core management needs to be configured. See Core Management Configuration for more details. On…
-
GEM-LINKS not Opening on Android
If you attempt to use GEM-LINKS on an Android tablet or phone via Chrome, as…
-
Parts Memory to Automate the Addition of Parts on the Estimate: Example of the Oil Change Services
To save information in a vehicle's file regarding products used during a previous visit, go…
-
Add a Supplier
To configure a supplier, follow these steps: Step 1: Open the GEM-CAR Cloud Application. Step…
-
Reverse an Invoice - Point of Sale Tab
Occasionally, you may need to reverse a sale, that is, issue a credit equivalent to…
-
Configuring Specific Duty on New Tires
Starting July 1, 2023, an increase in the duty, based on the rim diameter and…
-
Payment Method Configurations: Credit Card Payments
Configure credit card payments by manual entry, by phone, by email, or even automatically for…
-
How to Reverse a Purchase
Occasionally, you may need to reverse a purchase, that is, issue a credit equivalent to…
-
Production of T4 and Statement 1
To issue tax slips for your employees, click in the left menu: Payroll > Tax…
-
CARFAX Service Insight
Web Address: https://www.carfax.ca/ Name in GEM-CAR 15: CARFAX Service Insight Known Issues: No known issues.…
-
Example of SMS Templates for Reminders
***Note that you can copy the template content below the image. Example for sales reminder:…
-
How to Add Shop Supplies to Your Invoice
In GEM-CAR, you can configure the shop supplies charge function to appear on invoices. 1.…
-
Generate a Report in Punch Clock
Time control helps the administrator and the workers, mechanics and technicians, to know which jobs…
-
How to Deactivate a User
Deactivating a user in your GEM-CAR is very simple. 1. In the left menu, click…
-
Exporting Data to Excel
You may need to have some very precise accounting or management data to satisfy some…
-
Configuring Direct Deposit
Before you can generate direct deposits from GEM-CAR, you must first configure your financial institution's…
-
Sending and Receiving Text Messages (SMS) Directly from GEM-CAR
1) Configure SMS settings To send SMS messages and receive replies, you must complete the…
-
Create the Insurance Company as a Client
To create an insurance company, you need to include it as a customer. In the…
-
Create an Insurance Type Category
1. Go to Inventory > Categories. 2. Click New. 3. Add a code and name…
-
Taxes for Specific Rights on Tires
Are GST and QST applicable on specific duties on the sale of tires? Yes, GST…
-
How to Configure and Deactivate CARFAX
When you start using your GEM-CAR but don't want to use the CARFAX system, you…
-
How to Generate an Invoice without Putting it in Receivable or Taking a Payment
In the GEM-CAR system it is possible to generate a sale and then pay it…
-
How to Configure Auto Integrate
Note: this function requires the GEM-LINKS module. Configuring Auto Integrate involves several key steps to…
-
Deposit with Taxes vs. Deposit with No Tax
Taking deposits with GEM-CAR With GEM-CAR, you have the option to take deposits with or…
-
How to Import a Chart of Accounts
The import and creation of your chart of accounts must be done as soon as…
-
Marius Garon
Web address: https://www.mariusgaron.com/fr/connexion/ Name in GEM-CAR 15: Marius Garon Known issues: No known issues. Here…
-
Starting/ Opening a Digital Inspection
Note: the inspection add-on is required. See Activation of the Digital Inspections Add-On to know…
-
General Configurations for Your Website
Warning! To configure your Website, you must first have activated the module. See Activating the…
-
How to Attach a Purchase Order to a Work Order
When making an appointment on the Point of Sale, it is possible to add purchases…