GEM-CAR FAQ
Basic Concepts
Using the Code and Type Fields: Choice and Automatic Generation
Unique codes for identification Across various entities in GEM-CAR, such as customers, suppliers, human resources, and products, you'll encounter a field labeled Code. This is a mandatory alphanumeric identifier that helps you quickly identify specific records. For those new to…
182 viewsPosted 4 months agoby Olivier Brunel
What Profit Margin Should I Expect on Parts Sales
Considering that some parts come from dealers and are sold at a lower margin, the workshop should aim for a minimum average margin of 30% to 36% overall. To cover ever-increasing costs (training, equipment, taxes, rent), a workshop needs to…
83 viewsPosted 4 months agoby Olivier Brunel
Create a Sale from the Calendar
GEM-CAR gives you the ability to make a sale from your Calendar, this contributes to a more efficient, organized, and customer-friendly sales process. It aligns with the demands of a fast-paced business environment and can positively impact your overall productivity…
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The History Tab (Log)
The History (Log) tab is a tab that you will find in several records of your GEM-CAR database, notably in the Client's record, the Human Resources record, the Products & Services record, the Price List record, and many others. It…
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Purpose of the Active or Inactive Field of a Record
In order to preserve the integrity of the history of your transactions and entries, the platform intentionally does not offer the possibility of deleting any record. All the records created are saved in the database and will remain there as…
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How Do You Calculate a Profit Margin
The profit margin is the profit made based on the selling price of an item. For example, for a garage that: has sales of one million dollars, has a profit of one hundred thousand dollars, we would say it has…
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Electronic Signature of a Document
Compatible document types You can request a digital signature on a document that has been generated by GEM-CAR or that you have uploaded to GEM-CAR. The document must be in PDF or Microsoft Word (.DOCX) format. A digital signature-enabled document…
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Move Appointments to a Different Bay or Different Time
From the Point of Sale, it is possible to quickly move appointments in your calendar. Open up your Calendar using F9 or the icon at the bottom left of the screen. Your calendar will open up on screen, left click…
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Retrieve a Deactivated Record
Inactive or deactivated, records are hidden from the lists. To make them visible, click on Clients > Clients and click on the blue list icon in the upper right corner. From the first drop-down menu entitled Status, you can use:…
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10 Tips and Tricks to Improve Your Financial Condition
GEM-CAR offers you 10 tips & tricks to improve your financial condition. “They say a company will go bankrupt when it runs out of cash. So protect your cash flow in tough times: cash is king! Tip 1 Improve your…
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Tax Report: Method Based on Non-automated GL (with Manual Calculation)
With GEM-CAR, you can create a tax report based on non-automated GL. This is a second report option, but with a manual calculation. To do this, go to the menu on the left, click on Accounting > Reports > Account…
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Finding an Estimate Using the Recently Opened Tool
From the Point of Sale, any recently opened estimates can be easily retrieved. Click on the recently opened sales tab on the to right side of your screen. From this page, all of your most recent documentation will show up.…
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Customize the columns displayed in the lists
The configuration explained in this article is visible when you are in the list, by clicking on the red gear button at the top of the window. In the left menu, click on Configurations > Configurations and under the Customization …
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Reset Your Password
To reset your password, click on the Forgot your password? link at the bottom of the login window On the next screen, enter your user ID and email address. If you no longer have your user code, click on the…
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Configure a Sale to Pay for Commissions to a Seller
Before you can add commissions to your sellers, make sure you have completed the configuration demonstrated in the following FAQ: Configure the Application to Pay Commissions to Your Sellers When you create sales, commissions which will be applied to these…
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Customize Your Invoices, Estimates, etc., Adding Text
It is possible to modify your invoices, quotes, purchase orders or other documents to add additional information. For example, you could want to inform your customers about payment terms, about an upcoming change in your organization's policies or others. 1)…
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Delete a Customer/Resource/Employee/Supplier
You cannot delete a customer/resource/employee/supplier but you can inactivate it. Other article on the subject: Purpose of the Active or Inactive Field of a Record
58 viewsPosted 4 months agoby Olivier Brunel
Read-only Field with Pastel Color: Not Editable
Some fields appear with muted colors, i.e. in "view only" mode. In GEM-CAR, the write access that a user has for the various fields is controlled by the rights that are granted by the system administrator. These rights vary from…
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How to Access the Tutorials and Help
To access the system tutorials, there are two options: Click on the first icon next to the system language at the top right of the page. 2. In the left menu, click Help .
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Merge Duplicates from the System: Vehicles and Clients
This function is currently only available for the Vehicles and Clients module. Merging items allows you to remove duplicates from your system. For example, if you have created the same customer twice by mistake, you can use this function to…
52 viewsPosted 4 months agoby Olivier Brunel