GEM-CAR FAQ
Vehicles
Using Vehicle Files
In order to be able to carry out inspections, maintenance or any other work on a vehicle, it must first have been entered into the database. To consult the list of vehicles, in the main menu located on the left…
94 viewsPosted 4 months agoby Olivier Brunel
Transferring a Vehicle from One Customer to Another Customer
To transfer a vehicle from one customer to another, it is necessary to have both clients registered. To create a new client, click on the menu on the left Clients > Clients > +New. In the new window, enter the…
90 viewsPosted 4 months agoby Victor Elie
Maintenance Program
Maintenance programs are used to create reminders in the vehicle file to schedule maintenance that needs to be done on a regular basis. Once the maintenance program is associated with a vehicle, the advisor will be able to see reminders…
76 viewsPosted 4 months agoby Olivier Brunel
How the Serial Number/VIN Decoder Works
The Serial number/VIN decoder is a system that allows you to identify several pieces of information about a vehicle using the serial number. To consult the list of vehicles, in the main menu located on the left of the application,…
73 viewsPosted 4 months agoby Olivier Brunel
Maintenance of Vehicle Makes and Models
GEM-CAR offers a large collection of vehicle makes and models. Customers often: Use the makes and models offered in the list. Manually enter makes and models to add to the list, or simply to avoid having to search the list.…
32 viewsPosted 1 month agoby Bianca da Silveira De Amorim
Understand the Different Colors of the Serial Number/VIN
When you open the Point of Sale, after selecting the client and the vehicle, you may notice that the Serial Number/VIN has different colors: green or red. But what does this mean? Green = Valid VIN pattern (it is correct)…
26 viewsPosted 3 weeks agoby Bianca da Silveira De Amorim
Replace the Term Vehicle with Another Term
Replacing the term “vehicle” with “team”, for example, in your GEM-CAR is easy: just click on Vehicles > Configurations > Configurations. In the next window, check the box “Change the term ‘Vehicle’ to one of your choice”. Type in the…
19 viewsPosted 2 months agoby Bianca da Silveira De Amorim
Create a New Vehicle - Vehicles Tab
If the right vehicle isn’t selected, you can always add a new vehicle to any client, at any time. You can do it at the Point of Sale: Create a New Vehicle - Point of Sale Or you can create…
15 viewsPosted 3 weeks agoby Bianca da Silveira De Amorim
Generate a List of Clients and Their Vehicles
Managing customer information efficiently is crucial for any business that deals with vehicle maintenance, sales, or rentals. One way to streamline operations is by generating a comprehensive list of clients and their corresponding vehicles. This helps in tracking customer preferences,…
14 viewsPosted 1 month agoby Bianca da Silveira De Amorim
Sale of a Car to a Private Individual and Sale Through a Dealer
You can choose to sell your car to the buyer of your choice through the dealer who sells you your new car. This transaction is called an "accommodation sale" or, incorrectly, an “accommodation sale”. Advantages of an accommodation sale Often,…
13 viewsPosted 1 month agoby Bianca da Silveira De Amorim
Search for Vehicles by Plate Number
You can access Point of Sale in three ways: by pressing F1 by pressing the blue Point of Sale button on the Dashboard or by accessing the second tab in the menu on the left. A Point of Sale page…
13 viewsPosted 1 month agoby Bianca da Silveira De Amorim