GEM-CAR FAQ

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Vehicles

Transferring a Vehicle from One Customer to Another Customer

To transfer a vehicle from one customer to another, it is necessary to have both clients registered. To create a new client, click on the menu on the left Clients > Clients > +New. In the new window, enter the…
118 views Posted  5 months  ago by  Victor Elie
Vehicles

Using Vehicle Files

In order to be able to carry out inspections, maintenance or any other work on a vehicle, it must first have been entered into the database. To consult the list of vehicles, in the main menu located on the left…
116 views Posted  5 months  ago by  Olivier Brunel
Vehicles

How the Serial Number/VIN Decoder Works

The Serial number/VIN decoder is a system that allows you to identify several pieces of information about a vehicle using the serial number. To consult the list of vehicles, in the main menu located on the left of the application,…
100 views Posted  5 months  ago by  Olivier Brunel
Vehicles

Maintenance Program

Maintenance programs are used to create reminders in the vehicle file to schedule maintenance that needs to be done on a regular basis. Once the maintenance program is associated with a vehicle, the advisor will be able to see reminders…
94 views Posted  5 months  ago by  Olivier Brunel
Vehicles

Maintenance of Vehicle Makes and Models

GEM-CAR offers a large collection of vehicle makes and models. Customers often: Use the makes and models offered in the list. Manually enter makes and models to add to the list, or simply to avoid having to search the list.…
49 views Posted  2 months  ago by  Bianca da Silveira De Amorim
Vehicles

Understand the Different Colors of the Serial Number/VIN

When you open the Point of Sale, after selecting the client and the vehicle, you may notice that the Serial Number/VIN has different colors: green or red. But what does this mean? Green = Valid VIN pattern (it is correct)…
44 views Posted  1 month  ago by  Bianca da Silveira De Amorim
Vehicles

Replace the Term Vehicle with Another Term

Replacing the term “vehicle” with “team”, for example, in your GEM-CAR is easy: just click on Vehicles > Configurations > Configurations. In the next window, check the box “Change the term ‘Vehicle’ to one of your choice”. Type in the…
36 views Posted  3 months  ago by  Bianca da Silveira De Amorim
Vehicles

Sale of a Car to a Private Individual and Sale Through a Dealer

You can choose to sell your car to the buyer of your choice through the dealer who sells you your new car. This transaction is called an "accommodation sale" or, incorrectly, an “accommodation sale”. Advantages of an accommodation sale Often,…
29 views Posted  2 months  ago by  Bianca da Silveira De Amorim
Vehicles

Create a New Vehicle - Vehicles Tab

If the right vehicle isn’t selected, you can always add a new vehicle to any client, at any time. You can do it at the Point of Sale: Create a New Vehicle - Point of Sale Or you can create…
29 views Posted  1 month  ago by  Bianca da Silveira De Amorim
Vehicles

Generate a List of Clients and Their Vehicles

Managing customer information efficiently is crucial for any business that deals with vehicle maintenance, sales, or rentals. One way to streamline operations is by generating a comprehensive list of clients and their corresponding vehicles. This helps in tracking customer preferences,…
28 views Posted  2 months  ago by  Bianca da Silveira De Amorim
Vehicles

Search for Vehicles by Plate Number

You can access Point of Sale in three ways: by pressing F1 by pressing the blue Point of Sale button on the Dashboard or by accessing the second tab in the menu on the left. A Point of Sale page…
27 views Posted  2 months  ago by  Bianca da Silveira De Amorim
Vehicles

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