GEM-CAR FAQ
CARFAX
CARFAX Management
When a client creates an account on the V15 system and accepts the CARFAX terms and conditions, we call your API at the following two URLs to authorize the account. https://quickvin.carfax.com/authorizer/1/https://locationsignup.carfax.com/authorizer/1 Basically, we send the following information: Name; Client's address;…
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Posted
6 months
ago
by
Olivier Brunel
How to Deactivate CARFAX
When you start using your GEM-CAR but don't want to use the CARFAX system, you can easily activate and deactivate it. To deactivate it, simply click on the photo in the top right corner to open the options. Then click…
133 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Incident Dates
Always pay attention to the date the report was run and compare to the incident dates. If an incident occurred just before the report was run, it’s possible the claim is still open with the insurance company and the amount…
128 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Dollar Value: Amount has a Negative Claim
If more than the initial reserve was recouped, you will see negative values (this can occur with not at fault accidents). The customer support team can investigate with the data source and often these amounts are updated to reflect the…
122 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Detailed Service History
Detailed service history can be found in the “Service Records” section of the report. This section lists the detailed records, mileage, shop name, service date and location, and can warn of potential odometer rollback. Other articles on the CARFAX vehicle…
114 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Report Summary
Provides a quick overview of the details on the vehicle by summarizing the main sections on the report. The summary section also includes our badging, which displays: Low Kilometers, No Reported Accidents, One Owner Vehicles Top Condition. Report Summary will…
113 views
Posted
6 months
ago
by
Olivier Brunel
Activate Your CARFAX Account
When you create a GEM-CAR account, you can accept CARFAX's terms and conditions as soon as the window appears. However, you can also activate them in another way. To check your agreement and the CARFAX terms of use, see the…
112 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Vehicle Details
Report Number is generated by CARFAX Canada. Report Date and time displays the time a report is ordered, it can complete some time after. Report Status provides the details as to whether we have all the information in the report…
111 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Miscellaneous Claims
Miscellaneous claims This classification deals with numerous types of damage that are not specifically coded by the insurer. A miscellaneous claim would not be associated with a collision with another vehicle, nor a fire or theft claim. An example of…
109 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Canada's #1 Vehicle History Report
CARFAX Canada Vehicle History Reports (VHRs) have the most vehicle history information in Canada, period. Service Records Multi-Province Lien Check* Open Recalls Stolen Vehicle Check U.S. History Registration Import Records Damage Including insurance claims, estimates, & police records Billions of…
104 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Estimates
Location should reflect the city and/or province the estimate took place, however there are times when the location reflects the estimate facility’s head office. If this happens, our customer support team can investigate with our data source. Some owners will…
96 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Legal Disclaimer
Legal disclaimer A CARFAX Canada vehicle history report is compiled from multiple data sources. It is not always possible for CARFAX Canada ULC or its source data providers to obtain complete information on any one vehicle. For example, there may…
88 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Police Reports
We display police report information from Canada and the United States. In Canada, we display additional details from the police report from Ontario and Quebec. Other articles on the CARFAX vehicle history report: Vehicle Details Report Summary Estimates Incident Dates…
88 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports
On this page, you'll find a variety of information on how to use CARFAX: Vehicle Details Report Summary Police Reports Estimates Incident Dates $0.00 Claims Dollar Value: Amount has a Negative Claim Miscellaneous Claims Detailed Service History Legal Disclaimer
87 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - $0.00 Claims
$0.00 Claims A zero-dollar insurance claim indicates that damage occurred, but the monetary value is either unknown or the claim is still in progress. Reasons this may happen include: The insured did not follow through on a reported claim -…
86 views
Posted
6 months
ago
by
Olivier Brunel
CARFAX - Common Questions on Vehicle History Reports - Estimates
Location should reflect the city and/or province the estimate took place, however there are times when the location reflects the estimate facility’s head office. If this happens, our customer support team can investigate with our data source. Some owners will…
74 views
Posted
6 months
ago
by
Olivier Brunel
License Agreement with CARFAX
To access the Carfax contract, click on the photo in the top right corner to open the options. Then click on About. In the next window, search for CARFAX ID and click on it. The complete contract is as follows:…
38 views
Posted
3 months
ago
by
Bianca da Silveira De Amorim