GEM-CAR FAQ
Order of Estimate and Invoice in the Work Order
The system organizes work in the Work Order according to the technician in charge and the sequence defined by the Calendar. This structure ensures that tasks are distributed and carried out efficiently, giving priority to the daily operational sequence.
As far as estimates and invoices are concerned, the organization of the elements follows an independent criterion which is not linked to the presentation of the Work Order. In fact, these documents focus on clearly presenting costs and services to the client, without necessarily reflecting the order of execution.
Even if the elements are manually reorganized in the estimate or invoice, the system retains its internal logic. As a result, there may be differences in the sequence of items displayed, making it impossible to match documents exactly.
Other articles on the subject:
How to Measure Technicians or Work Bays Performance
Add a Product Note to the Point of Sale and/or Work Order
How to Attach a Purchase Order to a Work Order
See the Hours Worked in a Work Order on Different Days
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Bianca da Silveira De Amorim
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