GEM-CAR FAQ
Communicate from the Point of Sale with Clients Through SMS
Your shop's ability to send SMS and quickly communicate with clients is crucial for maintaining effective communication, improving customer satisfaction, and optimizing operational efficiency. It enhances the overall customer experience and strengthens the relationship between the garage and its clients.
In GEM-CAR's Point of Sale, once a client has been selected it is possible to send them a SMS. Click on the small phone icon at the top of the screen.
A send window will show up on screen, select the right template, in this case the shop needs an appointment confirmation, type in the phone number or use the search tool next to the field. Only modify the required fields in the message. Once the information is ready to send out, click on the blue send button.
Posted 4 months agoby Olivier Brunel
#56786 viewsEdited 2 months ago