GEM-CAR FAQ
Global Payment - Transactions Refused for Unauthorized Service from Your IP Address
All payment processor errors can be found in the Log tabs of the relevant customer and sales records.
Click on the transaction that has an error (marked in red) under Payment History to get more details on the causes of the transaction processing error.
It is important to know that the Global Payments account is secured by IP. If the error message suggests that you are not authorized for the service from an IP address (e.g., 99.79.116.146), simply add it to the authorized IPs on your Global Payments account. Contact your service provider for additional details.
Posted 4 months agoby Nadine Toutant
#181083 viewsEdited 2 months ago