GEM-CAR FAQ

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How to Configure a Template for an SMS with a Quote/Estimate

To send an estimate via SMS so that the customer can approve it, you need to make some configurations. 

To configure a template for an SMS with a quote, follow these steps:

In the menu on the left, click on Communications > Configurations > SMS templates > +New.

In the next window, enter the following information: 

  • Email type
  • Name
  • Check the “Use by default” box
  • Message

Click on Save

To access the Point of Sale to create an estimate, click on the menu on the left or press F1

Select the client, the services and press F3 or click on Estimate

A document will be created in the Documents tab.

Click on the Documents tab and search for the correct estimate.

You will see a series of icons on the right side of the screen: click on the mobile icon to send the estimate to the client. 

In the next window, select the “Estimate approval” SMS template.

Check that the following information is correct before sending: 

  • the client's telephone number
  • the message
  • the estimate

Click on Send.

 

Other articles on the subject: 

Configure SMS Templates

Sending and Receiving Text Messages (SMS) Directly from GEM-CAR 

Configuring Templates for SMS, Email and Letters

Appointment Confirmation for Several Jobs Assigned to the Same Customer on the Same Day in the Calendar

Variables to Use in Writing Email, SMS and Letter Templates for Their Personalization 

Print or Send Documents Through Email or SMS

Configure Reply with SMS and Email

 

Posted  4 months  ago by  Bianca da Silveira De Amorim
#1881 77 views Edited  3 months  ago

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