GEM-CAR FAQ
Deactivate or Delete the Link Between a Vehicle and the Current Owner
To remove or deactivate the link between a vehicle and its current owner there are steps that must be taken.
If a vehicle owner is changing, for example, after it was sold, the client associated with the vehicle needs to be changed in your GEM-CAR.
1. From the Point of sale, click on Vehicle (in blue over the text box).
You could also access it from the left main menu: Vehicles > Vehicles and select the vehicle from the list.
There are two options to disassociate a vehicle and a client:
- to delete the link between a client and a vehicle if you do not know you the new owner is, you could simply make the vehicle Inactive.
- if you know the new owner, modify the client attached to the file. Click the X located on the right from the client's name.
- add another client to the vehicle's file by clicking the magnifying glass and then, selecting one or creating a +New one.
Other articles on the subject:
Select and/or Edit the Vehicle Informations
Transferring a Vehicle from One Customer to Another Customer
Add Notes to a Vehicle and Access Them via Point of Sale
Merge Duplicates from the System: Vehicles and Clients
Posted 4 months agoby Victor Elie
#74465 viewsEdited 2 months ago